Green Treez Company Policies
Refund Policy Feel free to email us at info@greentreezcompany.com if you have an issue. Refunds are possible if the product is unopened. Shipping costs…
Refunds are possible if the product is unopened. Shipping costs will not be refunded. If the products are opened, we will not refund your purchase for any reason. You agree to ensure payment for any items. When purchasing a physical good, You agree to provide Us with a valid email and shipping address, as well as valid billing information. Green Treez Company reserves the right to reject or cancel an order for any reason, including errors or omissions in the information that You provide to us. If We do so after payment has been processed, We will issue a refund to You in the amount of the purchase price. We also may request additional information from You prior to confirming a sale, and We reserve the right to place any additional restrictions on the sale of any of Our products.
All orders will be shipped within 3-4 business days from the date when order is placed. Most orders are shipped within 24 hours. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Once your order has shipped, you will receive an email confirmation with your tracking number. Green Treez Company is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Green Treez Company is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. We currently ship within the United States only.
Due to Δ8THC either being illegal or not explicitly legal according to state laws, this product does not ship to the following states: Alaska, Arizona, Arkansas, Colorado, Delaware, Idaho, Iowa, Illinois, Kansas, Kentucky, Mississippi, Minnesota, Massachusetts, Michigan, Nebraska, Nevada, New York, North Dakota, Rhode Island, Utah, and Vermont.
Personal information such as your name, address, and email address you give us is collected upon purchase of a product from our store. Your computer’s internet protocol (IP) address is automatically received and provides information to learn about your browser and operating system. Your email may be used for email marketing relative to our store (deals, news, etc.).
How do you get my consent? Consent is given upon your order, personal and credit card information for payment, arrangement for delivery, or a return. We imply that you consent to our collection and use for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent? We respect our customers’ privacy. Contact us at info@greentreezcompany.com if you would like to withdraw consent for us to contact you, continue collection, or cease use or disclosure of your information. We may disclose your personal information only if we are required by law to do so or if you violate our Terms of Service.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment: If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).